Refund Policy

Refund & Return Policy – SHOFFAN

Because SHOFFAN products are food items, we follow strict quality and safety standards.

Refunds & Returns

• We do not accept returns on opened or consumed food products.

• Refunds or replacements are only offered if:

  • The product is damaged upon delivery

  • The wrong product was delivered

What to do if there’s an issue

Please contact us within 24 hours of receiving your order and include:

• Your order number

• Clear photos of the issue

Email: info@shoffan.com

Once reviewed, we’ll arrange a replacement or refund if applicable.